Creating a culture that promotes positive health and wellbeing.
The background
Marked Improvement started out as an in-house e-learning team at the University of Derby over 20 years ago and, even though we’re now an independent business, we continue to work closely with the University across multiple projects
The Work Health Hub journey began in autumn 2023 when we were approached by the University’s workplace wellbeing team who had been delivering the major government-funded Mental Health Productivity Pilot (MHPP) scheme across the region.
The challenge
The MHPP was approaching the end of its period of funding and the team were looking at ways to continue their work supporting employers of all sizes in introducing workplace mental health and wellbeing programmes.
After lengthy discussions, the concept that emerged was of a online subscription-based platform which organisations could sign up to in order to access a variety of support services and resources.
The delivery
Looking at the features required from the new Hub, it was clear that – with some customisation – our Coursebeam LMS would provide a solid, proven platform to build on.
Initial development of the Hub, including a fantastic new online course on Leading Wellbeing in the Workplace, began in early 2023, with a well attended launch event at the Museum of Making in Derby at the end of April.
The Hub included a significant amount of new video content, both scripted studio videos and location shoots at real-world companies. This was all undertaken by our friends and partners at Colab Creation. As usual, Dan and his team brought great creativity and energy to the project.
The results
The best way to understand what the Hub is about is in the words of the inspirational Kate Wood who leads the team.
The Hub has had excellent feedback from member organisations, including the premium members who have access to additional functionality such as the ability to promote their wellbeing services to other members.
Membership continues to grow, and the Hub has achieved what it set out to do, which is providing an income stream enabling the team to continue their workplace wellbeing support post-MHPP.
The verdict
What can I say about working with Marked Improvement? They took an idea that was in my head for so long and brought it to life. Their collaborative and flexible style made the process both enjoyable and rewarding. They go above and beyond their contract and are always there at the of the phone to answer queries, etc.
Kate Wood
Work Health Hub Manager
University of Derby
The future
Marked Improvement continue to work with Kate and her team to enhance the Hub, and there are some exciting innovations in the pipeline.
“I couldn’t work with anyone else… true superstars!”
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